The only thing I wish they would improve is maybe a live agent to talk to instead of waiting days for an email about your issues. Overall this is the best app I have used to sell and buy items. Trust me, you don’t want the item showing up different than you described it. And please make a detailed description of the item. When selling please make sure to take good quality photos. If the buyer doesn’t rate you within a couple days then mercari team will automatically give you a 5 star with no comment. You can also see when the last time they posted an item was to determine if they are still active. Read the reviews they have been given and how many listings they have. When buying stuff please look at the other persons profile. (Yes it’s happened to me a couple times.) I blocked them and refuse to sell to them again. The ratings are kind of nice but once in awhile you will run into a buyer who is just an a hole and gives you a 1 star because it took you an extra day to ship the item. After you receive a rating you then rate the buyer as well. When you sell something please be aware that you do not receive payment until the item is received by the buyer and they have inspected and given you a rating. I mainly buy and resell clothing but some electronics too since I manage a phone store. I have made a couple thousand dollars on everything I’ve sold. Okay so I’ve been using this app for YEARS.
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